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| Criterion |  UX Research Contextual Inquiry |  Facilitation Six Thinking Hats |
|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When a topic gets stuck too quickly in the same thinking mode, Six Thinking Hats deliberately separates the perspectives. This means facts, risks, creativity, and emotional signals get worked through one after another instead of mixed together. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 Wochen | 45-90 min |
Participantsdifferent | 4-12 Beobachtungen | 4-12 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Perspective Notes, Decision Inputs, Action Items |
Tagsno overlap | UX researchObservationContext | FacilitationOptionsDecision |
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