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| Criterion |  UX Research Contextual Inquiry |  Decision Making Risk Matrix |
|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When a project faces many possible disruptions, it quickly becomes unclear which risks deserve attention first. It separates options, evaluation criteria, and open risks. The result is captured as a Risk Matrix and a Top Risk List. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 Wochen | 30-60 min |
Participantsdifferent | 4-12 Beobachtungen | 3-10 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Risk Matrix, Top Risk List |
Tagsno overlap | UX researchObservationContext | RiskDecisionPrioritizationAssessment |
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