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| Criterion |  UX Research Contextual Inquiry |  Decision Making RAPID |  Operations RACI Matrix |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels. | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 Wochen | 45-90 min | 45-90 min |
Participantsdifferent | 4-12 Beobachtungen | 3-12 | 2-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | RAPID Role Map, Recommendation, Decision Log | RACI Matrix, Responsibility Map, Decision Notes |
Tagsno overlap | UX researchObservationContext | DecisionRolesGovernance | RolesResponsibilityGovernanceOperations |
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