View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  UX Research Contextual Inquiry |  Operations RACI Matrix |
|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 Wochen | 45-90 min |
Participantsdifferent | 4-12 Beobachtungen | 2-8 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | RACI Matrix, Responsibility Map, Decision Notes |
Tagsno overlap | UX researchObservationContext | RolesResponsibilityGovernanceOperations |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
