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| Criterion |  UX Research Contextual Inquiry |  Operations Kepner-Tregoe |  Decision Making Argument Mapping |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations. | When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 1-3 Wochen | 2-8 h | 1-3 h |
Participantsdifferent | 4-12 Beobachtungen | 2-8 | 1-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Problem Analysis, Decision Analysis, Risk Plan | Argument Map, Evidence Gaps, Decision Rationale |
Tagsno overlap | UX researchObservationContext | Problem solvingRoot causeDecisionOperations | SensemakingDecisionRationale |
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