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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of Hooked Model with its method-specific working model.
Growth
Hooked Model
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.The Hooked Model helps clarify engagement loops, user behavior, and experiments. It makes repeat behavior measurable and captures the result as a hooked loop, trigger map, and reward design.
Complexitysame
MediumMedium
Timedifferent
1-3 WochenMultiple workshops over several weeks
Participantsdifferent
4-12 Beobachtungen2-8
Formatsame
Workshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsHooked loop, Trigger map, Reward design, Ethics check
Tagsno overlap
UX researchObservationContext
GrowthBehaviorRetention
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