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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Failure Scenario Analysis.
Engineering
Failure Scenario Analysis
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.In critical processes, it is not enough to plan only for the normal case. Failure Scenario Analysis looks at the path into failure and shows which failures, chains, and control gaps cause the most damage.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.
Complexitydifferent
MediumMediumLow
Timedifferent
1-3 Wochen1-3 h30 min Setup, dann laufend
Participantsdifferent
4-12 Beobachtungen3-81-3 maintaining, briefing for everyone
Formatdifferent
Workshop + asyncWorkshopAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsFailure Scenarios, Risk Notes, Control Gaps, Test and Response ActionsRAID Log, Status Report Source
Tagsno overlap
UX researchObservationContext
FailureResilienceRisk
RiskTrackingStakeholdersGovernance
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Diary Study.
UX Research
Diary Study
A hypothetical failure makes concrete risks, signals, and fitting mitigations visible.
Decision Making
Pre-Mortem
Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model