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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Failure Scenario Analysis.
Engineering
Failure Scenario Analysis
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.In critical processes, it is not enough to plan only for the normal case. Failure Scenario Analysis looks at the path into failure and shows which failures, chains, and control gaps cause the most damage.
Complexitysame
MediumMedium
Timedifferent
1-3 Wochen1-3 h
Participantsdifferent
4-12 Beobachtungen3-8
Formatdifferent
Workshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsFailure Scenarios, Risk Notes, Control Gaps, Test and Response Actions
Tagsno overlap
UX researchObservationContext
FailureResilienceRisk
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A hypothetical failure makes concrete risks, signals, and fitting mitigations visible.
Decision Making
Pre-Mortem
Paper illustration of a calm four-quadrant Assumption Map with hypothesis cards and emphasis on important assumptions with little evidence.
Product Discovery
Assumption Mapping
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration of Business Model Stress Test with its method-specific working model.
Business Strategy
Business Model Stress Test