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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for DMAIC.
Operations
DMAIC
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.
Complexitydifferent
MediumHighMedium
Timedifferent
1-3 Wochen2-12 Wochen1-3 h
Participantsdifferent
4-12 Beobachtungen3-103-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsProject Charter, Measurement Plan, Cause Analysis, Control PlanDomain Context Map, Boundary Notes, Ownership Map
Tagsno overlap
UX researchObservationContext
Continuous improvementQualityProcess improvement
Domain-Driven DesignContextBoundaries
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A paper-based illustration representing Bounded Context Canvas with its core stages and visible working result.
Domain Modeling
Bounded Context Canvas
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas