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| Criterion |  UX Research Contextual Inquiry |  Facilitation Decision Jam |
|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 Wochen | 60-90 min |
Participantsdifferent | 4-12 Beobachtungen | 4-10 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Problem Cluster, Prioritized Challenge, Experiment |
Tagsno overlap | UX researchObservationContext | FacilitationDecisionProblem solvingWorkshop |
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