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| Criterion |  UX Research Contextual Inquiry |  Facilitation Consensus Workshop |
|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 Wochen | 1-3 h |
Participantsdifferent | 4-12 Beobachtungen | 5-30 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Consensus Clusters, Theme Titles, Priority Areas |
Tagsno overlap | UX researchObservationContext | FacilitationConsensusWorkshopAlignment |
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