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| Criterion |  UX Research Contextual Inquiry |  UX Research Card Sorting |  UX Research First-click Testing |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations. | When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together. |
Complexitydifferent | Medium | Low | Low |
Timedifferent | 1-3 Wochen | 20-45 min | 1-2 Tage |
Participantsdifferent | 4-12 Beobachtungen | Based on research question | 10-30 |
Formatdifferent | Workshop + async | Workshop + async | Async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Content groups, Label set, IA hypotheses | Click Heatmap, Success Rate, Design Recommendations |
Tagsno overlap | UX researchObservationContext | Information architectureNavigationStructure | UXNavigationFindabilityValidation |
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