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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic.
Complexitydifferent
MediumLowMedium
Timedifferent
1-3 Wochen20-45 min2-6 h
Participantsdifferent
4-12 BeobachtungenBased on research question2-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsContent groups, Label set, IA hypothesesEvent Model, UI Flow, Commands, Read Models
Tagsno overlap
UX researchObservationContext
Information architectureNavigationStructure
EventsBlueprintDomain-Driven DesignBehavior
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Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing