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| Criterion |  UX Research Contextual Inquiry |  UX Research Card Sorting |  UX Research Diary Study |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations. | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-3 Wochen | 20-45 min | 1-4 Wochen |
Participantsdifferent | 4-12 Beobachtungen | Based on research question | 5-20 |
Formatdifferent | Workshop + async | Workshop + async | Async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Content groups, Label set, IA hypotheses | Diary Entries, Longitudinal Patterns, Experience Timeline |
Tagsno overlap | UX researchObservationContext | Information architectureNavigationStructure | UX researchTrackingBehavior |
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