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| Criterion |  UX Research Contextual Inquiry |  Business Strategy Balanced Scorecard |  Domain Modeling Context Map |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 1-3 Wochen | Halber Tag bis mehrere Wochen | 1-3 h |
Participantsdifferent | 4-12 Beobachtungen | 4-12 | 2-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Balanced Scorecard, Strategic Measures, Initiative Map | Context Map, Integration Patterns, Boundary Notes |
Tagsno overlap | UX researchObservationContext | StrategyMetricsExecution | Domain-Driven DesignBoundariesStrategy |
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