View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  UX Research Contextual Inquiry |  Operations 8D Problem Solving |  Operations Causal Factor Analysis |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. |
Complexitydifferent | Medium | High | High |
Timedifferent | 1-3 Wochen | 1-6 Wochen | 2-6 h |
Participantsdifferent | 4-12 Beobachtungen | 4-10 | 3-10 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions |
Tagsno overlap | UX researchObservationContext | QualityProblem solvingRoot cause | CausalityIncidentRoot causeTimeline |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
