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| Criterion | ![]() Product Discovery Concierge MVP | ![]() Operations MORT Analysis | ![]() Operations 5 Whys |
|---|---|---|---|
Purposedifferent | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | High | Low |
Timedifferent | 1-4 Wochen | Mehrere Tage bis Wochen | 15-30 min |
Participantsdifferent | 3-10 Kunden | 2-6 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Concierge Learnings, Service Blueprint, MVP Risks | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Root cause notes, Countermeasures |
Tagsno overlap | MVPValidationServiceDiscovery | Root causeSafetySystemicIncident | Root causeIncidentLeanProblem solving |
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