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| Criterion |  Product Discovery Concierge MVP |  Operations MORT Analysis |
|---|---|---|
Purposedifferent | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. |
Complexitydifferent | Medium | High |
Timedifferent | 1-4 Wochen | Mehrere Tage bis Wochen |
Participantsdifferent | 3-10 Kunden | 2-6 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Concierge Learnings, Service Blueprint, MVP Risks | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations |
Tagsno overlap | MVPValidationServiceDiscovery | Root causeSafetySystemicIncident |
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