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| Criterion | ![]() Knowledge Modeling Concept Mapping | ![]() Operations 8D Problem Solving | ![]() Operations 5 Whys |
|---|---|---|---|
Purposedifferent | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | High | Low |
Timedifferent | 1-2 h | 1-6 Wochen | 15-30 min |
Participantsdifferent | 1-8 | 4-10 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Concept Map, Relationship Labels, Knowledge Gaps | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Root cause notes, Countermeasures |
Tagsno overlap | KnowledgeConceptsMappingSensemaking | QualityProblem solvingRoot cause | Root causeIncidentLeanProblem solving |
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