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| Criterion | ![]() Operations Change Analysis | ![]() UX Research User Interviews | ![]() Product Discovery Concierge MVP |
|---|---|---|---|
Purposedifferent | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 45-120 min | 30–60 min per interview | 1-4 Wochen |
Participantsdifferent | 2-6 | 1 participant per interview | 3-10 Kunden |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Change Matrix, Cause Hypotheses, Validation Questions, Action List | Interview Notes, Themes, Insight Summary | Concierge Learnings, Service Blueprint, MVP Risks |
Tagsno overlap | ChangeRoot causeTroubleshootingComparison | QualitativeResearchCustomerDiscovery | MVPValidationServiceDiscovery |
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