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| Criterion |  Operations Change Analysis |  Architecture SAAM (Software Architecture Analysis Method) |  UX Design Customer Journey Canvas |
|---|---|---|---|
Purposedifferent | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. | SAAM helps teams judge an architecture’s suitability for selected tasks and changes. It is particularly useful for examining modifiability and comparing architecture alternatives with clear reasoning. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 45-120 min | Preparation, scenario analysis, and findings review; effort depends on scope | 1-3 h |
Participantsdifferent | 2-6 | Architecture experts and stakeholders for scenarios and weighting | 3-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Change Matrix, Cause Hypotheses, Validation Questions, Action List | Domain functions mapped to components and connections, Quality attributes and evaluation criteria, Typical tasks and their effects on the architecture, Reasoned evaluation or comparison of alternatives | Customer Journey Canvas, Pain Points, Experience Opportunities |
Tagsno overlap | ChangeRoot causeTroubleshootingComparison | ArchitectureChangeAnalysisComparisonQuality | JourneyCustomerService designCanvas |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
