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| Criterion |  Operations Change Analysis |  UX Research Empathy Mapping |  Operations Causal Factor Analysis |
|---|---|---|---|
Purposedifferent | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. |
Complexitydifferent | Medium | Low | High |
Timedifferent | 45-120 min | 30–60 min | 2-6 h |
Participantsdifferent | 2-6 | 4-8 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Change Matrix, Cause Hypotheses, Validation Questions, Action List | Empathy Map, Assumptions List, Research Gaps | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions |
Tagsno overlap | ChangeRoot causeTroubleshootingComparison | SynthesisQualitativeWorkshop | CausalityIncidentRoot causeTimeline |
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