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| Criterion |  Operations Causal Factor Analysis |  UX Research User Interviews |
|---|---|---|
Purposedifferent | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. |
Complexitydifferent | High | Low |
Timedifferent | 2-6 h | 30–60 min per interview |
Participantsdifferent | 3-10 | 1 participant per interview |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions | Interview Notes, Themes, Insight Summary |
Tagsno overlap | CausalityIncidentRoot causeTimeline | QualitativeResearchCustomerDiscovery |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
