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Criterion
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Smoke Test.
Product Discovery
Smoke Test
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighLowLow
Timedifferent
2-6 h1-5 Tage15-30 min
Participantsdifferent
3-10Nutzertraffic2-6
Formatdifferent
Workshop + asyncAsyncWorkshop
Outputdifferent
Event Timeline, Causal Factor Chart, Cause List, Corrective ActionsInterest Metrics, Conversion Signal, Learning NoteRoot cause notes, Countermeasures
Tagsno overlap
CausalityIncidentRoot causeTimeline
ValidationExperimentsDemandGrowth
Root causeIncidentLeanProblem solving
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Paper illustration for Fake Door Test
Product Discovery
Fake Door Test
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving