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| Criterion |  Operations Causal Factor Analysis |  UX Research HEART Framework |
|---|---|---|
Purposedifferent | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitydifferent | High | Medium |
Timedifferent | 2-6 h | 120 min initial, dann laufend |
Participantsdifferent | 3-10 | 3-6 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions | HEART-GSM Table, Dashboard |
Tagsno overlap | CausalityIncidentRoot causeTimeline | MetricsUX researchMeasurementSatisfaction |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
