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Selected:HEART Framework
| Criterion |  UX Research HEART Framework |
|---|---|
Purpose | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexity | Medium |
Time | 120 min initial, dann laufend |
Participants | 3-6 |
Format | Workshop + async |
Output | HEART-GSM Table, Dashboard |
Tags | MetricsUX researchMeasurementSatisfaction |
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