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| Criterion |  UX Research Card Sorting |  Operations Process Mapping |  UX Research Tree Testing |
|---|---|---|---|
Purposedifferent | When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 20-45 min | 1-3 h | 1-2 Tage |
Participantsdifferent | Based on research question | 3-10 | Based on research question |
Formatdifferent | Workshop + async | Workshop | Async |
Outputdifferent | Content groups, Label set, IA hypotheses | Process Map, Handoff List, Improvement Backlog | Findability Metrics, Path Analysis, Revised IA |
Tagsno overlap | Information architectureNavigationStructure | ProcessOperationsImprovement | Information architectureNavigationFindability |
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