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| Criterion |  UX Research Card Sorting |  Operations ABC Analysis |  Operations Process Mapping |
|---|---|---|---|
Purposedifferent | When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations. | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 20-45 min | 30-60 min | 1-3 h |
Participantsdifferent | Based on research question | 1-5 | 3-10 |
Formatdifferent | Workshop + async | Async | Workshop |
Outputdifferent | Content groups, Label set, IA hypotheses | ABC Classification, Focus Rules, Control List | Process Map, Handoff List, Improvement Backlog |
Tagsno overlap | Information architectureNavigationStructure | PrioritizationOperationsPortfolio | ProcessOperationsImprovement |
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