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| Criterion |  Architecture C4 Model |  UX Research Customer Journey Mapping |  Architecture Architecture Decision Record |
|---|---|---|---|
Purposedifferent | The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable. |
Complexitydifferent | Low | Medium | Low |
Timedifferent | 1-4 h | 2-4 h | 15-45 min |
Participantsdifferent | 1-5 | 4-10 | 1-3 |
Formatdifferent | Workshop + async | Workshop | Async |
Outputdifferent | Context Diagram, Container Diagram, Component Diagram | Journey Map, Pain-point List, Opportunity Backlog | ADR File, Decision Log, Rationale |
Tagsno overlap | ArchitectureCommunicationVisualization | JourneyServiceService design | ArchitectureRationaleDocumentationGovernance |
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