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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumLowHigh
Timedifferent
30-90 min30-60 min2-6 h
Participantsdifferent
3-122-83-10
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Postmortem Doc, Action Items, TimelineFishbone Diagram, Cause Categories, Investigation BacklogFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
Root causeQualityOperations
RiskQualityOperationsRoot cause
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Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Learning Review.
Operations
Learning Review
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis