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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Troika Consulting.
Facilitation
Troika Consulting
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When someone needs to sort out a concrete work problem, Troika Consulting offers fast peer consulting with a tight focus. The method brings perspectives together without taking responsibility out of the person's hands.
Complexitydifferent
MediumMediumLow
Timedifferent
30-90 min45-90 min30-45 min
Participantsdifferent
3-122-53-30
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Postmortem Doc, Action Items, TimelineA3 Report, Action Plan, Root Cause AnalysisAdvice Notes, Next Actions, Peer Insights
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
LeanProblem solvingCoachingOperations
FacilitationCoachingLearning
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Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Learning Review.
Operations
Learning Review
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review