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| Criterion |  Business Strategy Balanced Scorecard |  Product Discovery Kano Model |
|---|---|---|
Purposedifferent | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. |
Complexitydifferent | High | Medium |
Timedifferent | Halber Tag bis mehrere Wochen | 1-2 Tage |
Participantsdifferent | 4-12 | 10-50 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Balanced Scorecard, Strategic Measures, Initiative Map | Kano Matrix, Feature Classes, Priority Themes |
Tagsno overlap | StrategyMetricsExecution | SatisfactionPrioritizationCustomer |
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