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| Criterion |  Operations After-Action Review |  UX Research Card Sorting |  Operations Process Mapping |
|---|---|---|---|
Purposedifferent | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. | When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 20-45 min | 20-45 min | 1-3 h |
Participantsdifferent | 3-12 | Based on research question | 3-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Lessons learned, Action items, Event summary | Content groups, Label set, IA hypotheses | Process Map, Handoff List, Improvement Backlog |
Tagsno overlap | LearningOperationsImprovement | Information architectureNavigationStructure | ProcessOperationsImprovement |
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