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Criterion
Paper illustration for Affinity Estimation.
Agile
Affinity Estimation
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Ideal Days.
Agile
Ideal Days
Purposedifferent
When many tasks need to be classified quickly, it sorts them by perceived effort and similarity. It reduces the effort of fine-grained estimation for large volumes.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When effort needs to be thought of as real working time, it offers a simple common denominator for comparison. It sorts work by value, risk, and delivery ability. The result is captured as Ideal Day Estimates, Assumption Notes, and Capacity Caveats.
Complexitydifferent
MediumMediumLow
Timedifferent
30-90 min2-4 h15-60 min
Participantsdifferent
3-124-102-9
Formatdifferent
WorkshopWorkshopWorkshop + async
Outputdifferent
Affinity Size Map, Grouped Estimates, Unclear ItemsJourney Map, Pain-point List, Opportunity BacklogIdeal Day Estimates, Assumption Notes, Capacity Caveats
Tagsno overlap
EstimationBacklogRelative sizing
JourneyServiceService design
EstimationEffortAgile
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A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation