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| Criterion | ![]() UX Research Affinity Diagramming | ![]() UX Research Customer Journey Mapping | ![]() Product Discovery Fake Door Test |
|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When demand is still unclear, it measures interest in a feature before it is built. It separates real behavior from polite agreement and deliberately keeps build effort small. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 45–90 min | 2-4 h | 1-5 Tage |
Participantsdifferent | 3-10 | 4-10 | Nutzertraffic |
Formatdifferent | Workshop | Workshop | Async |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | Journey Map, Pain-point List, Opportunity Backlog | Click Data, Interest Signal, Learning Decision |
Tagsno overlap | SynthesisQualitativeRoot cause | JourneyServiceService design | ValidationExperimentsDemandDiscovery |
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