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| Criterion |  UX Research Affinity Diagramming |  UX Research Customer Journey Mapping |  Architecture Architecture Communication Canvas |
|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 45–90 min | 2-4 h | 60-120 min |
Participantsdifferent | 3-10 | 4-10 | 2-8 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | Journey Map, Pain-point List, Opportunity Backlog | Communication Canvas, Stakeholder Messages, Architecture Communication Plan |
Tagsno overlap | SynthesisQualitativeRoot cause | JourneyServiceService design | ArchitectureCommunicationStakeholdersCanvas |
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