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| Criterion |  Operations A3 Problem Solving |  UX Research HEART Framework |  Facilitation Decision Jam |
|---|---|---|---|
Purposedifferent | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 45-90 min | 120 min initial, dann laufend | 60-90 min |
Participantsdifferent | 2-5 | 3-6 | 4-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | A3 Report, Action Plan, Root Cause Analysis | HEART-GSM Table, Dashboard | Problem Cluster, Prioritized Challenge, Experiment |
Tagsno overlap | LeanProblem solvingCoachingOperations | MetricsUX researchMeasurementSatisfaction | FacilitationDecisionProblem solvingWorkshop |
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