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| Criterion |  Operations A3 Problem Solving |  UX Research HEART Framework |
|---|---|---|
Purposedifferent | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitysame | Medium | Medium |
Timedifferent | 45-90 min | 120 min initial, dann laufend |
Participantsdifferent | 2-5 | 3-6 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | A3 Report, Action Plan, Root Cause Analysis | HEART-GSM Table, Dashboard |
Tagsno overlap | LeanProblem solvingCoachingOperations | MetricsUX researchMeasurementSatisfaction |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
