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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitydifferent
MediumLowMedium
Timedifferent
45-90 min20-45 min0.5-5 Tage
Participantsdifferent
2-5Based on research question4-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisContent groups, Label set, IA hypothesesKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
LeanProblem solvingCoachingOperations
Information architectureNavigationStructure
LeanContinuous improvementOperations
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