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| Criterion |  Operations 8D Problem Solving |  Facilitation Team Charter |  Facilitation Expectation Mapping |
|---|---|---|---|
Purposedifferent | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. |
Complexitydifferent | High | Medium | Low |
Timedifferent | 1-6 Wochen | 2-4 h | 45-90 min |
Participantsdifferent | 4-10 | 3-12 | 3-12 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Team Charter, Working Norms, Role Notes | Expectation Map, Alignment Notes, Agreements |
Tagsno overlap | QualityProblem solvingRoot cause | TeamAlignmentCollaboration | AlignmentStakeholdersTeam |
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