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| Criterion | ![]() Operations 8D Problem Solving | ![]() UX Design Lean UX Canvas | ![]() Operations 5 Whys |
|---|---|---|---|
Purposedifferent | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | The Lean UX Canvas helps clarify user behavior, touchpoints, and concept decisions. It makes assumptions and desired outcomes visible and captures the result as a completed canvas, hypothesis list, and first experiment. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | High | Medium | Low |
Timedifferent | 1-6 Wochen | 2-3 h | 15-30 min |
Participantsdifferent | 4-10 | 3-8 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Completed Lean UX Canvas, Hypothesis list, First experiment | Root cause notes, Countermeasures |
Tagsno overlap | QualityProblem solvingRoot cause | CanvasHypothesisOutcomesDiscovery | Root causeIncidentLeanProblem solving |
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