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| Criterion |  Operations 8D Problem Solving |  Knowledge Modeling Concept Mapping |  Knowledge Modeling Knowledge Mapping |
|---|---|---|---|
Purposedifferent | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. | Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable. |
Complexitydifferent | High | Medium | Medium |
Timedifferent | 1-6 Wochen | 1-2 h | 1-3 h |
Participantsdifferent | 4-10 | 1-8 | 3-12 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Concept Map, Relationship Labels, Knowledge Gaps | Knowledge Map, Critical Knowledge Areas, Transfer Plan |
Tagsno overlap | QualityProblem solvingRoot cause | KnowledgeConceptsMappingSensemaking | KnowledgeMappingRisk |
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