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| Criterion | ![]() Operations 5 Whys | ![]() Innovation Design Thinking |
|---|---|---|
Purposedifferent | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service. |
Complexitydifferent | Low | High |
Timedifferent | 15-30 min | 1 Tag bis mehrere Wochen |
Participantsdifferent | 2-6 | 4-10 |
Formatsame | Workshop | Workshop |
Outputdifferent | Root cause notes, Countermeasures | Problem Statement, Prototype, Test Learnings |
Tagsno overlap | Root causeIncidentLeanProblem solving | InnovationPrototypeResearch |
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Methods with strong topical overlap with the current selection, not yet in the comparison.





