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| Criterion |  Operations 5 Whys |  DevOps ChatOps |  Operations MORT Analysis |
|---|---|---|---|
Purposedifferent | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. |
Complexitydifferent | Low | Medium | High |
Timedifferent | 15-30 min | Ongoing | Mehrere Tage bis Wochen |
Participantsdifferent | 2-6 | 2-20 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Root cause notes, Countermeasures | Chat Transcript, Action Log, Automations | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations |
Tags1 shared | Root causeIncidentLeanProblem solving | CollaborationEngineeringIncident | Root causeSafetySystemicIncident |
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