Establish practice
Define cadence, owner, participation, and success signals for a recurring team practice.
Establish the practice
Define cadence, owner, participation, and success signals so the method works as a recurring team practice.
Variant for Operating practice. The plan is derived from method form, method steps, and runsheet.
RunsheetAn operating practice works through repetition. The cadence should be small enough to hold reliably.
The steps describe one repetition and are adjusted after review.
- 1
Phase 1: Scope and mindset
10-15 minFacilitator introduces scope (event, time frame, participants). Agree ground rules: blameless, curious, systemic. Clarify expected output.
OwnerIf someone already has a blame narrative, run a short 1:1 beforehand. Otherwise Phase 3 quickly turns into defensiveness. - 2
Phase 2: Reconstruct timeline
20-30 minComplete timeline together: what happened when, who was involved, what actions were taken? Mark gaps. No evaluation in this phase.
TeamDifferent perspectives may run in parallel. Some participants experienced different event aspects, so keep all observations. - 3
Phase 3: Examine decisions and assumptions
20-40 minFor each decision in timeline ask: what knowledge was available at decision time? What assumptions supported it? What alternatives were visible? Do not allow hindsight bias.
Team“You should have known” is hindsight bias. Ask instead: what was known and unknown at the decision point? - 4
Phase 4: Identify systemic factors
20-30 minWhich conditions enabled this event? Pressure, tools, processes, communication channels, incentives? For each factor ask: what would reduce it?
TeamSystemic factors are the most valuable insight. If participants keep jumping to people, they miss the method. - 5
Phase 5: Learning points and actions
20-30 minFor each systemic factor, create a concrete improvement action with owner and date. Separate detection and prevention. Document learning points even without immediate action.
TeamNot every learning point needs an action. Some insights are awareness building. Keep actions under 5 per review, or they become diluted.
Practice Charter
Copyable charter with purpose, cadence, owner, participation, flow, success signals, and review.
practice-charter.md
Practice Charter: Learning Review
Purpose
The method helps clarify workflows, data, causes, and improvements concretely. It looks for patterns, causes, weaknesses, or bottlenecks and derives actions. The result is captured as learning review notes, system factors, and improvement actions.
Cadence
weekly
Owner and Participation
- Owner: open
- Participants: 3-10
- Mode: synchronous
Flow per Iteration
- Phase 1: Scope and mindset (10-15 min) Facilitator introduces scope (event, time frame, participants). Agree ground rules: blameless, curious, systemic. Clarify expected output.
- Phase 2: Reconstruct timeline (20-30 min) Complete timeline together: what happened when, who was involved, what actions were taken? Mark gaps. No evaluation in this phase.
- Phase 3: Examine decisions and assumptions (20-40 min) For each decision in timeline ask: what knowledge was available at decision time? What assumptions supported it? What alternatives were visible? Do not allow hindsight bias.
- Phase 4: Identify systemic factors (20-30 min) Which conditions enabled this event? Pressure, tools, processes, communication channels, incentives? For each factor ask: what would reduce it?
- Phase 5: Learning points and actions (20-30 min) For each systemic factor, create a concrete improvement action with owner and date. Separate detection and prevention. Document learning points even without immediate action.
Success Signals
Learning Review Notes, System Factors, Improvement Actions
Review
4 weeks