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| Criterion |  UX Research User Interviews |  Operations 5 Whys |  Architecture LASR (Lightweight Approach for Software Reviews) |
|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 30–60 min per interview | 15-30 min | 3–4 h for initial assessment; preparation and deeper analysis additional |
Participantsdifferent | 1 participant per interview | 2-6 | 1 or a small team; particularly suitable for 3–4 people |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Interview Notes, Themes, Insight Summary | Root cause notes, Countermeasures | Lean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checks |
Tagsno overlap | QualitativeResearchCustomerDiscovery | Root causeIncidentLeanProblem solving | ArchitectureQualityRiskAssessmentLean |
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