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| Criterion |  UX Research Usability Testing |  Operations RACI Matrix |
|---|---|---|
Purposedifferent | When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down. | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-2 h je Session | 45-90 min |
Participantsdifferent | Based on research question | 2-8 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Usability Issues, Severity List, Recommendations | RACI Matrix, Responsibility Map, Decision Notes |
Tagsno overlap | ValidationUXPrototype | RolesResponsibilityGovernanceOperations |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
