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Criterion
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumHighHigh
Timedifferent
1-2 h je Session2-8 h1-6 Wochen
Participantsdifferent
Based on research question2-84-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Usability Issues, Severity List, RecommendationsProblem Analysis, Decision Analysis, Risk Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
ValidationUXPrototype
Problem solvingRoot causeDecisionOperations
QualityProblem solvingRoot cause
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis