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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Empathy Mapping
UX Research
Empathy Mapping
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.
Complexitydifferent
MediumMediumLow
Timedifferent
1-2 Tage1-3 Tage30–60 min
Participantsdifferent
Based on research questionInternes Team4-8
Formatdifferent
AsyncWorkshop + asyncWorkshop
Outputdifferent
Findability Metrics, Path Analysis, Revised IAPersona Profiles, Needs Summary, Scenario NotesEmpathy Map, Assumptions List, Research Gaps
Tagsno overlap
Information architectureNavigationFindability
ResearchCustomerSynthesis
SynthesisQualitativeWorkshop
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Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
First-click Testing method illustration showing its working structure
UX Research
First-click Testing