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| Criterion | ![]() Facilitation Timeline | ![]() UX Research User Interviews | ![]() Systems Thinking Current Reality Tree |
|---|---|---|---|
Purposedifferent | When a project, incident, or change process is only remembered in fragments, Timeline brings the sequence back into a readable form. It makes turning points, precursors, and after-effects recognizable over the course of time. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once. |
Complexitydifferent | Low | Low | High |
Timedifferent | 30-90 min | 30–60 min per interview | 2-6 h |
Participantsdifferent | 2-12 | 1 participant per interview | 3-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Timeline, Milestones, Insight Notes | Interview Notes, Themes, Insight Summary | Current Reality Tree, Core Problems, Intervention Ideas |
Tagsno overlap | TimelineFacilitationSequence | QualitativeResearchCustomerDiscovery | Systems thinkingRoot causeConstraintsCausality |
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